We're here to help.

MyDiscretionary is provided to authorized trust administration firms and their beneficiaries. For help with your account, distribution requests, sign-in or two-factor authentication, or any question about the platform, contact us using the details below.

Contact Support

• Email: support@mydiscretionary.com
• Mail: MyDiscretionary LLC, 403 Wayne Street, Sandusky, Ohio 44870

We aim to respond to support requests within two business days.

Account & Security

• Trustee accounts require two-factor authentication. If you've lost access to your authenticator, contact support to verify your identity and reset it.
• Never share your password or one-time codes. MyDiscretionary will never ask for them by email.

Privacy

See our Privacy Policy for how we handle your information.